Terms & Conditions

Please read these terms carefully before booking with Yana Tours Lanka.
Author: Yana Tours LankaCreated: 1 June 2024

1. Booking & Payment

  • All bookings are subject to availability and confirmation.
  • A deposit may be required to secure your reservation. Full payment details will be provided during booking.
  • Payments can be made via bank transfer, credit card, or other accepted methods.

2. Cancellations & Refunds

  • Cancellations must be made in writing (email or WhatsApp).
  • Refunds are subject to our cancellation policy, which will be provided at the time of booking.
  • No-shows or last-minute cancellations may result in partial or no refund.

3. Changes & Modifications

  • We will do our best to accommodate changes to your itinerary, subject to availability and any additional costs.
  • Significant changes may require a revised quote or additional payment.

4. Travel Documents & Insurance

  • It is your responsibility to ensure you have valid passports, visas, and any required travel documents.
  • We strongly recommend purchasing comprehensive travel insurance for your trip.

5. Health & Safety

  • Your safety is our priority. Please inform us of any medical conditions or special requirements in advance.
  • We follow all local health and safety guidelines.

6. Liability

  • Yana Tours Lanka is not liable for delays, losses, injuries, or expenses due to circumstances beyond our control (e.g., weather, strikes, government actions).
  • We are not responsible for loss or damage to personal belongings.

7. Code of Conduct

  • We expect all guests to respect local customs, laws, and the environment.
  • Disruptive or unsafe behavior may result in termination of services without refund.

8. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us: